Adaptation and validation of the Utrecht Work Engagement Scale (UWES) applied to social workers in Portugal
DOI:
https://doi.org/10.7342/ismt.rpics.2017.3.2.52Keywords:
Engagement, UWES, Social Workers, PortugalAbstract
Objective: The present study aims to evaluate the items, and respective dimensions, of the Utrecht Work Engagement Scale (UWES-17) of Schaufeli e Bakker (2009) when applied to social workers exercising their profession in Portugal (UWES-17). Method: The Portuguese version of the UWES was applied to a sample of 1369 Portuguese social workers, 94% of which female and 6% male, with an average age of 39 years (standard deviation = 8.99). The most frequent academic qualification is graduation (63.8%) and in terms of professional activity they had, in average terms, 12.99 years of experience (standard deviation = 8.28). The reliability of the scale was assessed using the Chronbach alpha coefficient and the validity using the exploratory factorial analysis. Quantitative methodological research was used. Results: The results obtained agree with the values presented in previous studies regarding their internal consistency, both of the 17 items that make up the scale and of its three dimensions ("force", "dedication" and "absorption"). The UWES-17 in this study presents a factorial structure of three factors, just like the original study, but the constitution of the items of each dimension is different. The UWES-17 scale presents good psychometric characteristics and good internal consistency. Conclusions: The UWES-17 scale presents good psychometric characteristics and good internal consistency.
Downloads
References
Abdallah, T. (2009). Prevalence and predictors of burnout among palestinian social workers. International Social Work, 52(2), 223-233. [Google Scholar] [CrossRef]
Angst, R., Benevides-Pereira, A., & Porto-Martins, P. (2009). UWES manual - português BR [UWES manual - portuguese BR]. Rio de Janeiro: GEPEB - Grupo de Estudos e Pesquisas sobre Estresse e Burnout. [Google Scholar]
Bakker, A. B., Schaufeli, W. B., Leiter, M. P., & Taris, T. W. (2008). Work engagement: An emerging concept in occupational health psychology. Work & Stress, 22(3), 187-200. [Google Scholar] [CrossRef]
Branco, F. (2009). A profissão de assistente social em Portugal [The social work profession in Portugal]. Locus SOCI@L, 3, 61-89. [Google Scholar] [URL]
Carrera, J. (2011). Stress e burnout: Um estudo de caso de assistentes sociais que trabalham com idosos em IPSS’s [Stress and burnout: A case study of social workers working with elderly people at Private Institutions of Social Solidarity] (Master´s thesis, Instituto Superior de Ciências Sociais e Políticas). [Google Scholar] [Handle]
Collins, S. (2008). Statutory social workers: Stress, job satisfaction, coping, social support and individual differences. British Journal of Social Work, 38(6), 1173-1193. [Google Scholar] [CrossRef]
Costello, A. B., & Osbourne, J. W. (2005). Best practices in exploratory factor analysis: Four recommendations for getting the most from your analysis. Practical Assessment, Research and Evaluation, 10(7), 1-9. [Google Scholar] [PDF]
Csikszentmihalyi, M. (1990). Flow: The psychology of optimal experience. New York, NY: Harper and Row. [Google Scholar]
Davies, R. L. (1998). Stress in social work. London: Jessica Kingsley Publishers. [Google Scholar]
Davis, F. B. (1964). Educational measurements and their interpretation. Belmont, CA: Wadsworth Publishing Co. [Google Scholar]
Demerouti, E., Bakker, A. B., Jonge, J., Janssen, P. P. M., & Schaufeli, W. B. (2001). Burnout and engagement at work as a function of demands and control. Scandinavian Journal of Work, Environment & Health, 27(4), 279-286. [Google Scholar] [CrossRef]
Durán, M. A., Extremera, N. E., & Rey, L. (2005). Burnout y engagement en el marco de la experiencia piloto para la adaptación a los créditos europeos [Institutions Burnout and engagement in the framework of the pilot experience for the adaptation to the European credits of Social Solidarity]. In J. R. Martínez & R. G. Mira (Eds.), Psicología social y problemas sociales (Vol. 4., pp. 741-749). Madrid: Biblioteca Nueva. [Google Scholar]
Extremera, N., Durán, M., & Rey, L. (2005). La inteligencia emocional percibida y su influencia sobre la satisfacción vital, la felicidad subjetiva y el "engagement" en trabajadores de centros para personas con discapacidad intelectual [Perceived emotional intelligence and its influence on life satisfaction, subjective happiness and "engagement" in workers of centers for people with intellectual disabilities]. Ansiedad y Estrés, 11(1), 63-73. [Google Scholar] [ResearchGate]
Fong, T. C., & Ng, S. (2012). Measuring engagement at work: Validation of the chinese version of the Utrecht Work Engagement Scale. International Journal of Behavioral Medicine, 19(3), 391-397. [Google Scholar] [CrossRef]
Galán, A. A., & Fernández, G. L. (2009) Inteligencia emocional y burnout en profesionales de la intervención social y comunitaria [Emotional intelligence and burnout in professionals of social and community intervention]. In P. F. Berrocal (Ed.), Avances en el estudio de la inteligencia emocional (pp. 173-178). Málaga: Fundación Marcelino Botín. [Google Scholar]
Hamama, L. (2012). Burnout in social workers treating children as related to demographic characteristics, work environment, and social support. Social Work Research, 36(2), 113-125. [Google Scholar] [CrossRef]
Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. The Academy of Management Journal, 33(4), 692-724. [Google Scholar] [CrossRef]
Kaplan, R. M., & Saccuzzo, D. P. (1982). Psychological testing: Principles, applications and issues. Monterey, California: Brooks/Cole Publishing Company. [Google Scholar]
Kim, H., Ji, J., & Kao, D. (2011). Burnout and physical health among social workers: A three-year longitudinal study. Social Work, 56(3), 258-268. [Google Scholar] [CrossRef]
Lloyd, C., King, R., & Chenoweth, L. (2002). Social work, stress and burnout: A review. Journal of Mental Health, 11(3), 255-265. [Google Scholar] [CrossRef]
Lonne, R. L. (2003). Social workers and human service practitioners. In M. F. Dollard, A. H. Winefield, & H. R. Winefield (Eds.), Occupational stress in the service professions (pp. 281-310). London: Taylor and Francis. [Google Scholar] [PDF]
Malheiro, J. (2010). A satisfação laboral e a confiança organizacional em três empresas de tecnologias da informação: Um estudo exploratório [Job satisfaction and organizational confidence in three information technology companies: An exploratory study]. In E. Vaz & V. Meirinhos (Eds.), Recursos Humanos: Das teorias às boas práticas. Porto: Editorial Novembro.
Martínez, I. M. M., & Salanova, M. (2003). Niveles de burnout y engagement en estudiantes universitarios: Relación con el desempeño y desarrollo profesional [Levels of burnout and engagement in university students: Relationship with performance and professional development]. Revista de Educación, 2003(330), 361-384. [Google Scholar] [PDF]
Martins, J. (2013). Validação da Versão Portuguesa do Questionário Utrecht Work Engagement para medir o engagement no trabalho nos profissionais dos cuidados de saúde primários [Validation of the Portuguese version of the Utrecht Work Engagement Questionnaire to measure work engagement in primary care professionals] (Unpublished master’s thesis). ISCTE, Lisboa. [Google Scholar]
Maslach, C., & Leiter, M. P. (1997). The truth about burnout: How organizations cause personal stress and what to do about it. San Francisco, CA: Jossey-Bass. [Google Scholar]
Montgomery, A. J., Peeters, M. C. W., Schaufeli, W. B., & Ouden, M. D. (2003). Work-home interference among newspaper managers: Its relationship with Burnout and engagement. Anxiety, Stress & Coping, 16(2), 195-211. [Google Scholar] [CrossRef]
Murphy, K. R., & Davidsholder, C. O. (1988). Psychological testing: Principles and applications. Englewood Cliffs, New Jersey: Prentice Hall. [Google Scholar]
Nunnally, J. C. (1978). Psychometric theory. New York, NY: McGraw-Hill. [Google Scholar]
Pestana, M. H., & Gageiro, J. N. (2000). Análise de dados para ciências sociais [Data analysis for the social sciences]. Lisboa: Edições Sílabo. [Google Scholar]
Peterson, R. A. (1994). A meta-analysis of Cronbach's coefficient alpha. Journal of Consumer Research, 21(2), 381-391. [Google Scholar] [CrossRef]
Ramiro, B. (2014). Una aproximación a la influencia de la inteligencia emocional percibida en su relación con los niveles de burnout y engagement en el desempeño del trabajo social [An approach to the influence of emotional intelligence perceived in its relationship with the levels of burnout and engagement in the performance of social work]. Revista Internacional de Trabajo Social y Bienestar, 3, 123-131. [Google Scholar] [URL]
Salanova, M., Brescó, E., & Schaufeli, W. B. (2005). Hacia un modelo espiral de las creencias de eficacia en el estudio del burnout y del engagement [Towards a spiral model of efficacy beliefs in the study of burnout and engagement]. Ansiedad y Estrés, 11(2-3), 215-231. [Google Scholar] [PDF]
Salanova, M., Carrero, V., Pinanzo, D., & Schaufeli, W. B. (2003). Job characteristics and proactive behaviour: The mediating role of job engagement. Journal of Occupational and Organizational Psychology, 17, 199-210. [Google Scholar]
Salanova, M., Grau, R., Llorens, S., & Schaufeli, W. B. (2001). Exposición a las tecnologías de la información, burnout y engagement: El rol modulador de la autoeficacia profesional [Exposure to information technologies, burnout and engagement: The modulating role of professional self-efficacy]. Revista de Psicología Social Aplicada, 11(1), 69-89. [Google Scholar] [PDF]
Salanova, M., Schaufeli, W. B., Llorens, S., Peiró, J. M., & Grau, R. (2000). Desde el "burnout" al "engagement": Una nueva perspectiva [From "burnout" to "engagement": A new perspective]. Revista de Psicología del Trabajo y de las Organizaciones, 16(2), 117-134. [Google Scholar] [PDF]
Sarmento, M. (2008). Guia prático sobre a metodologia científica para a elaboração, escrita e apresentação de teses de doutoramento, dissertações de mestrado e trabalhos de investigação aplicada [Practical guide on the scientific methodology for the preparation, writing and presentation of doctoral theses master's dissertations and applied research works] (2nd ed.). Lisboa: Universidade Lusíada Editora. [Google Scholar]
Schaufeli, W. B., & Bakker, A. (2003). UWES - Utrecht work engagement scale. Utrecht: Utrecht University - Occupational Health Psychology Unit. [Google Scholar] [URL]
Schaufeli, W. B., & Bakker, A. B. (2004). Job demands, job resources, and their relationship with burnout and engagement: A multi-sample study. Journal of Organizational Behavior, 25(3), 293-315. [Google Scholar] [CrossRef]
Schaufeli, W. B., & Bakker, A. (2009). UWES - Escala de Engagement no Trabalho de Utrecht [Utrecht work engagement scale]. Maringá: GEPEB - Grupo de Estudos e Pesquisas sobre Estresse e Burnout. [Google Scholar] [URL]
Schaufeli, W. B., Martinez, I. M., Pinto, A. M., Salanova, M., & Bakker, A. B. (2002). Burnout and engagement in university students: A cross national study. Journal of Cross-Cultural Psychology, 33(5), 464-481. [Google Scholar] [CrossRef]
Schaufeli, W. B., Salanova, M., Gonzalez-Romá, V., & Bakker, A. B. (2002). The measurement of engagement and burnout and: A two sample confirmatory factor analytic approach. Journal of Happiness Studies, 3(1), 71-92. [Google Scholar] [CrossRef]
Siegert, R. J., McCormick, I. A., Taylor, A. J. W., & Walkey, F. H. (1987). An examination of reported factor structures of the General Health Questionnaire and the identification of a stable replicable structure. Australian Journal of Psychology, 39(1), 89-100. [Google Scholar] [CrossRef]
Takeda, F., Yokoyama, E., Miyake, T., & Ohida, T. (2002). Mental health and job factors in social workers at social welfare offices. Journal Occupational Health, 44(6), 385-390. [Google Scholar] [CrossRef]
Published
How to Cite
Issue
Section
License
Copyright (c) 2017 Nelson Ramalho, Helena Teles, Vanda Ramalho, & Sónia Ribeiro
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
The authors retain the copyright and grant the journal right of first publication with the work simultaneously licensed under the Creative Commons Attribution-NonCommercial 4.0 International License that allows the sharing of work and recognition of authorship and initial publication in this journal.